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#1
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Terms and Conditions on Badge Web Sites
I am not referencing any one particular party......I am merely presenting you with a hypothetical scenario of which I am interested in your opinion.
If I were to setup a web site with badges for sale......of which eighty percent of the stock was fake......does it make it ethically acceptable not to list them as fake if I have a returns policy which states that you can return any item for a no quibble refund? Also, would such a web site be legal? Thank you for your opinions gentlemen.
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Mr Kipling - Exceedingly good badge books. |
#2
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Legal yes - ethical no.
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#3
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JJ,
I have nothing against restrikes or reproduction items when they are sold as such. As mentioned here on the Forum, a lot of people could never afford some of the originals or have a chance of obtaining one. Sometimes people are happy to have a representation.. In my opinion people can sell what they want as long as the item is not described as something it is not! Andy |
#4
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Interesting question.
what about, you have return policy stating all returns accepted within 7 days. And I, as a customer ,discover the badge is a fake after these 7 days. is the return policy stating a number of days legally binding or should the dealer refund after these given days ? I quest there is no time limit on a lie ? Albert. |
#5
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Hi Andy,
My point is how about 'not saying' if the badge is right or wrong in the description. By not saying and offering a full refund does that make that situation forgivable by the collecting community and the law? If I were to turn around and say "sorry I didn’t know it was a fake, here is your full refund" yet on the other hand I am expounding on my web site about my 30 years of experience in the field of badge collecting....... By saying I have 30 years of experience in my opinion what I am doing is trying to build a sense of trust into any potential customer that what I sell is always correct. So there is actually no need to state in every badge description.....the word genuine, original, circa etc!
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Mr Kipling - Exceedingly good badge books. |
#6
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Quote:
Can anyone write a terms and conditions that is legally binding to all customers even if it breaks laws in regards the Trade Description Act of the United Kingdom?
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Mr Kipling - Exceedingly good badge books. Last edited by Jibba Jabba; 23-01-11 at 11:42 AM. |
#7
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Quote:
when I started my ebay site, I would only put the tag "Genuine" or "Original" on items that I was certain about, I have sold restrikes in the past and made no reference to them being Genuine or Original, however my conscience has got the better of me and now I list them as modern or restrike, as IMO if you know they are you should state so! Some sellers genuinely do not know what they are selling and I can excuse that! As to returns, there should be no time limit as sometimes it takes a while to find out that an item is not what it was sold as! I've had genuine badges returned (only 2 or 3 out of many thousands) and have refunded without question and in many cases the buyer has returned to my site. A seller should take on the responsibility, even the Auction houses if an item is returned. Andy |
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