What is going on with Canada Post?

[Coast Watcher]

So far this year I have 7 INR Item Not Received disputes from buyers in Canada for badges sold on ebay. This is usually after 3-4weeks. Apart from the most recent item ( in which paypal have frozen the proceeds ) the items do get delivered eventually.
The most recent item was sent 5 weeks ago to a fellow forum member. I have offered to refund their payment after explaining that mail is taking that long for some reason. The problem is I refund the payment and next week the badge turns up.
Any forum members work for Canada Post that can offer any insight to the delays?
Ed

[badgecollector]

hi ed
i think canada post is the worst in the world.
5 weeks to send a patch from canada to australia. 2 items posted with australia to canada lost. australia post tracked them to canada and confirmed both lost by canada post once scanned over to them.
its a joke
bc

[Coast Watcher]

Thanks BC. Its just not me then.

[fairlie63]

Originally Posted by Coast Watcher

Thanks BC. Its just not me then.

No CW, last two packages from Canada to Aust have taken 4 weeks on the dot, used to be 19 days or thereabouts.

Cheers, Keith

[whizzbang]

In my experience the problem is on the delivery side within Canada, as opposed to mail managing to make it out of Canada to the right country. Canada Post regularly delivers mail to the wrong address. I really can't understand it, walking and reading are pretty much the only skills required to deliver mail. For months I was getting a distant neighbour's magazine subscription which was correctly addressed to them on another street with a completely different house number. I recently had a valuable badge delivered to me by another distant neighbour, it took four weeks to get to me from within Canada and it too was correctly addressed. I could go on, I've been at the same address for 15 years and it has been an ongoing problem.

Now Canada Post's big idea is "flexible delivery", which means no delivery at all - you can choose to pick up your mail at the nearest post office. I think I actually like this idea because it removes the weakest link! Maybe they will expand this idea so we can pick up our mail at the nearest international airport and really fix the problem!

I hope I haven't offended any Canadian Posties, I reckon I get 99% of my mail first go around but some of the 1% has been painful.

Cheers, Ian.

[Pylon1357]

Ian, I will argue that point about about letter carrier being the weakest link. I live in rural Ontario in an area where I have pick up my own mail at the post office. THEIR HOURS OF OPERATION BLOW DEAD BEARS. I have waited and waited for packages and letters to arrive. Even my bills are frigging late. Sometimes only a matter of days before the due dates.

I have been waiting since June 10th for a package to arrive from Australia. Not impressed at all. According to the Australian post office, it is still in transit. I am getting to the point where if I cannot do a local pick up, I wont be buying.