New Ebay Payment Methods

[Mike]

ebay UK is rolling out its new card payment system. No longer will you be funneled through paypal to make a payment but will have the option to pay by card direct if you wish, if the seller permits it. Could have some major ramifications for paypal?

I'm curious what the take up will be? I wonder if sellers will eventually be able to drop paypal as an option?

[Mike]

The big disadvantage to paying direct with a card is that as a buyer you lose the 'paypal' second line of defence if something goes wrong. I had an issue once with a purchase* which ebay with its 'money back guarantee' rejected. Went to paypal and got my money back.

*Bought £400 worth of medals from a French seller and received the shipping box lid only!

[Luke H]

Originally Posted by Mike

The big disadvantage to paying direct with a card is that as a buyer you lose the 'paypal' second line of defence if something goes wrong. I had an issue once with a purchase* which ebay with its 'money back guarantee' rejected. Went to paypal and got my money back.

*Bought £400 worth of medals from a French seller and received the shipping box lid only!

The 2 disputes I’ve ever raised on eBay it was apparent that PayPal and eBay were very much at odds with each other as each claimed it was the others responsibility so I’m not too surprised with this more tangible split.

Re this point I wonder if the next step will be where sellers en masse turn off the PayPal payment option to escape their fees and thereby force the use of card.

You could still get another second line of protection using a credit card but again those often come cost implications and not all buyers are eligible or even have one.

[Mike]

Be interesting if they make paypal payments non-compulsory for sellers. If there is a financial incentive for ebay to do so then they will drop paypal. All depends on the fee levels between the two and if eBay can skim a percent

[oc14]

Wasn't PayPal owned by Ebay until fairly recently ? As a seller, I DETEST the new and improved "Managed Payments" system. I used to enjoy building up a good sum of money in PayPal and withdrawing it to the bank when I chose to do so. Now Ebay process the payments and pay small sums when they decide to - these payments usually take several days from the sale of the item and will mean (frequently) that the buyer will have the item before the seller receives the payment. Seems like (yet another) erosion of sellers rights (I still find it unbelievable that a buyer cannot leave negative feedback against a non paying timewasting bidder !)

Just my thoughts

PL

[mike_vee]

Originally Posted by oc14

Wasn't PayPal owned by Ebay until fairly recently ?

"It was announced on September 30, 2014, that eBay would spin off PayPal into a separate publicly traded company, a move demanded in 2013 by activist hedge fund magnate Carl Icahn. The spin-off was completed on July 18, 2015."

"On Jan 31, 2018 eBay announced that, "After the existing eBay-PayPal agreement ends in 2020, PayPal will remain a payment option for shoppers on eBay, but it won’t be prominently featured ahead of debit and credit card options as it is today."


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[mike_vee]

Call me cynical but eBay are not doing this for the benefit of buyers or sellers , they are doing it for money !

"For buyers , managed payments offer a range of payment methods , such as credit and debit cards , Google Pay and PayPal. Ebay intends to offer Apple Pay as a payment method on iPhone and iPad."

Someone is going to have to pay for the service and it won't be eBay , no doubt they will offer a good deal to begin with but once they squeeze out the 'opposition' (PayPal) they can/will increase their fees.

As a buyer , PayPal works for me both on eBay and here on the forum.



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[crest-insignia]

Originally Posted by Mike

ebay UK is rolling out its new card payment system. No longer will you be funneled through paypal to make a payment but will have the option to pay by card direct if you wish, if the seller permits it. Could have some major ramifications for paypal?

I'm curious what the take up will be? I wonder if sellers will eventually be able to drop paypal as an option?

The new ‘managed payments’ system is compulsory for business sellers, and quite frankly, it stinks.
I, and all other sellers I have consulted with are dead st against it, but they have us over a barrel if we want to use their selling platform.
T

[slick_mick]

As a buyer paypal is convenient.

As a seller, they are a major pain to deal with to the point where some businesses that I know of have stopped offering paypal as a payment method.

Mick

[lifeochil]

PayPal is massive and still owned by eBay but it is listed of course. It's a serious money maker so I doubt eBay will want to get rid of it.
'After the existing eBay-PayPal agreement ends in 2020, PayPal will remain a payment option for shoppers on eBay, but it won’t be prominently featured ahead of debit and credit card options as it is today. PayPal will cease to process card payments for eBay at that time.'

[mike_vee]

Today , for the first time , I came across an eBay listing that was using the new 'managed payments' system.

"Buy It Now" > Payment Page (PayPal is my 'preferred option') > Click 'Pay by PayPal' > Pop Up opens and you have to log on to your PayPal account and go through their normal procedure > Click pay now > Pop up closes and your are back on eBay.

So , rather than simplifying things the 'new' system adds a couple of extra steps.


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[grey_green_acorn]

eBay have also introduced Royal Mail tracking and delivery events on eBay from 1st Sep 2020

eBay is adding a unique eBay code to orders to improve buyers post-transaction experience by making it easier for them to see any available tracking and delivery confirmation* for the parcel’s journey.

This code doesn’t impact the delivery of your parcels. The code will only be added to items posted using eligible Royal Mail UK services and where there is sufficient room on the order address to do so. In the future, this may extend to services provided by other carriers.

The unique eBay code will be included at the end of address line 2 in the eBay order and through a matching process, eBay will use this code to obtain available tracking numbers from Royal Mail.

The unique code will be in the format ebay1234abc ('ebay' + 7 alphanumeric characters) and for the majority of customers, when you generate your Royal Mail address label, it will automatically be transferred from the address into the 2D barcode on your postage label. The unique eBay code will not be printed as part of the address on the postage label.

*Only tracking and event data visible on the Royal Mail web site will be shared with eBay and only eligible services will have tracking and event data provided. For certain services, tracking and event data will only be made available after an item has been delivered.

See the full detail on your selling page under ‘selling announcements’

Tim