royal mons royal engineers by firmin

[JerryBB]

I bought this from ebay but when it arrived yesterday it had obviously been in the wars during delivery, it had be re-bagged with its original packet appearing to have been dragged through the mud and at least stepped on, if not driven over.

the seller gave a full refund and said to keep it, which was very good of them as it was not their fault having sent it in a padded envelope, though perhaps some extra padding might have helped

it is a shame as it is by firmin being marked on the slider and twice on the back of the badge

[49lassiepen]

Why get the seller involved ??????? The fault is !00% with the delivery people In my opinion the seller should be paid ,hopefully he/she has been
David

[altcar73]

The seller is responsible for supplying the ordered item. If its not delivered he has a responsibility to replace it or refund the cost to the buyer. He then makes a claim for his loss to the person contracted to deliver.

Dave.

[49lassiepen]

Not sure what you mean ???? -''if not delivered '' from my reading of the post it had been delivered
David

[grenadierguardsman]

Clearly that item of post hasn't been looked after.
Andy

[altcar73]

Originally Posted by 49lassiepen

Not sure what you mean ???? -''if not delivered '' from my reading of the post it had been delivered
David

Delivered or delivered damaged. The responsibility (as far as the buyer is concerned) rests with the seller. If I buy something from you and it does not arrive or it arrives damaged, then its your responsibility to make good the loss/damage. You then make a claim from the person you asked to deliver it. Its a fairly simple concept which is applicable to anything you buy via mail order. eBay etc. I hope this is clearer. My apologies for not spelling it out for you in a way you can (hopefully) understand.

Dave.

[JerryBB]

Originally Posted by 49lassiepen

Why get the seller involved ??????? The fault is !00% with the delivery people In my opinion the seller should be paid ,hopefully he/she has been
David

I buy an item from ebay, the seller provides and choses the shipper, for which I paid. Of course imo my first point of contact is the seller if the item turns up not as described, he will then take it up with the shipper whom he hired.

when I messaged him, I mentioned I did not think it was his fault but he made the refund, I never asked for it.

[JerryBB]

Originally Posted by altcar73

Delivered or delivered damaged. The responsibility (as far as the buyer is concerned) rests with the seller. If I buy something from you and it does not arrive or it arrives damaged, then its your responsibility to make good the loss/damage. You then make a claim from the person you asked to deliver it. Its a fairly simple concept which is applicable to anything you buy via mail order. eBay etc. I hope this is clearer. My apologies for not spelling it out for you in a way you can understand.

Dave.

Indeed, seems obvious to me.

[manchesters]

What I dont understand about this thread is, Whats the damage to the badge. I cant readily see any?

regards

[JerryBB]

Originally Posted by grenadierguardsman

Clearly that item of post hasn't been looked after.
Andy

the shippers were Hermes who until recently always gave a good service but things have gone downhill, most galling they left a parcel in the rain containing some expensive books, luckily the seller had wrapped them in bubble wrap inside the cardboard box which had fallen apart in the rain.

[49lassiepen]

Dave re items sent by post I have a rough idea Having been receiving items for nearly 40 years When in practice some items were thousands of pounds-same rule applies
David

[JerryBB]

Originally Posted by manchesters

What I dont understand about this thread is, Whats the damage to the badge. I cant readily see any?

regards

the crushing of the slider has caused the slider where it meets the badge has caused it to be pushed upwards and it is fractured where it was bent back down, these faults were not present when I bought it

[manchesters]

Thanks Jerry, I see that now. Bad damage at that stress point that I wouldnt like to attempt to straighten for sure.

regards

[JerryBB]

Originally Posted by manchesters

Thanks Jerry, I see that now. Bad damage at that stress point that I wouldnt like to attempt to straighten for sure.

regards

Simon,

indeed, and only visible on the other side it is cracked all the way through, so no straightening it out.

[Sonofacqms]

Jerry,
I would give the slider where the fracture is a coating of a strong adhesive like araldite on both on top and underneath and make sure it sets hard, this will at least reinforce the point of stress.

Rob