Quote:
Originally Posted by yorkie
Hello gents,
A few weeks ago I purchased a badge [ A West Yorkshire bronze officers capbadge] from a prominent dealer.
Upon arrival one of the blades was broken damaged in the post I guess, I emailed said dealer and his reply rather shocked me he told me it was not down to him and if I had a problem I should claim from the post office which would take 6 to 8 weeks to resolve. I know if I had sold that badge I would
have given the buyer a full refund what do you guys think. regards Andy.
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Hi Andy - if you paid by PayPal lodge a complaint with them and you will get your money back (must do so with 45 days of transaction). In PayPal's eyes it is the seller that is responsible for delivery of the goods as sold - loss in the post is also not an excuse the seller can use. Cheers, Ian.