Badge lost in Royal Mail during strike - dealer not paying
Hi all. A badge that was sent to me in India by Royal Mail International Signed For has not arrived in nearly 2 months. It was accepted at the local post office on Nov 23 but has not moved from there since then. Other medals bought just after that date have arrived safely in a weeks time. The dealer said he would give meva refund but is now not giving it saying it must be held up somewhere because of the cyberincident.
But i have received a medal posted later that arrived so don't know what to do. I suspect the package has been misplaced or lost during the strike.
Unfortunately I didn't know that the item was not covered by the ebay money back guarantee so ebay can't press the dealer for payment.
The dealer is saying it's a loss for him but its insured upto 50gbp so he will get his money back as the item price was 30 GBP but I am losing both the badge and the Money.
What do I do?.
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