As suggested by Brent, try Geoff Oldham. He is currently away in UK and Asia for 6 weeks, should be back in around 4 weeks time from now. They tried for some time to gain access to both website and email accounts before managing to get website shut down, for the very reason that orders were being placed but not actioned. I am sure your item will still be in Auckland, and not missing. Geoff should be able to sort on his return
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